My
Journey
Personal Profile
I am an ambitious MS in Marketing candidate with a strong passion for sports and excel in dynamic marketing environments. With a background in sports marketing, operations, leadership, and customer service, I flourish in fast-paced settings that require adaptability, teamwork, and problem-solving. I embrace challenges that push me out of my comfort zone and am always eager to try new things, learn, and grow. As a former two-year Volleyball Captain and Senior Class Vice President, I bring strong leadership and communication skills that align team and organizational goals with impactful projects and ideas.
Always seeking growth opportunities, I am dedicated to making meaningful contributions to teams and organizations through innovation, collaboration, and a results-driven mindset.
Education
Work Experience
University of Tennessee
2024 - 2025
Started my 10-month accelerated program at the University of Tennessee, Knoxville in July of 2024. I will graduate in May of 2025 with my Master of Science in Marketing degree. With this degree, I plan to pursue Sports Marketing and work for a professional sports or NCAA team.
GPA 3.8
Boise State University
2020 - 2023
Graduated with a bachelor’s degree in Business Administration and a minor in Marketing. I made the Dean’s List (highest of honors) each semester I attended the University and I graduated a semester earlier than expected.
GPA 3.8
Assistant Coach
865 Volleyball Club
Knoxville, Tennessee
October 2024 - Present
Collaborated with the head coach to design and implement practice plans, enhancing team performance and skill development for athletes at various levels.
Assisted in the evaluation and analysis of player performance during matches and practices, providing constructive feedback to improve individual and team strategies.
Marketing and Operations Intern
Knoxville Ice Bears
Knoxville, Tennessee
October 2024 - Present
Manage social media during home games.
Coordinate with performance groups, including anthem singers and intermission acts, to ensure the smooth operation of game day activities.
Support game day preparations and logistics, including set-up and tear-down, ensuring a professional and organized event environment.
Graphic Designer
UT Office of Sustainability
Knoxville, Tennessee
August 2024 - Present
Develop event ideas to engage the campus community about sustainability and enhance overall interest.
Create a variety of promotional materials including posters, t-shirts, and flyers in collaboration with team members to support sustainability efforts.
Server
Texas Roadhouse
Knoxville, Tennessee
July 2024 - Present
Delivered exceptional customer service in a fast-paced environment, ensuring a positive dining experience and repeat business.
Upsold menu items and promoted daily specials, contributing to increased sales and customer satisfaction.
Resolved customer complaints and issues promptly and professionally, enhancing overall guest satisfaction.
Barista
Starbucks
Boise, Idaho
August 2022 - July 2024
Accommodate customers each day by making every moment right. If a customer claims something is off or wrong about an order always listen and respond by fixing any issue immediately.
Display abundant multitasking skills by stepping in wherever needed or when asked by listening to partners.
Follow a company-prescribed routine to ensure everything meets standards and reduces errors. Adhering to these steps helped me mentor fellow partners.
Show collaborative spirit weekly by staying late, arriving early, or swapping shifts.
Front Desk and Sales
Canyon Fitness Center
Canyon Lake, California
January 2024 - June 2024
Accommodate customers each day by making every moment right. If a customer claims something is off or wrong about an order always listen and respond by fixing any issue immediately.
Display abundant multitasking skills by stepping in wherever needed or when asked by listening to partners.
Follow a company-prescribed routine to ensure everything meets standards and reduces errors. Adhering to these steps helped me mentor fellow partners.
Show collaborative spirit weekly by staying late, arriving early, or swapping shifts.
Ticket Sales and Box Office
Boise Hawks
Boise, Idaho
May 2023 - September 2023
Managed ticket sales, processed cash and card transactions, exchanged tickets, and provided personalized assistance to more than 20 season ticket holders, ensuring a supportive relationship with staff.
Worked alongside marketing interns to gain insights and knowledge about ballpark operations, providing valuable feedback and contributing creative ideas when necessary.
Created a great experience to ensure everyone had quality time at Memorial Stadium.
Barista
The Human Bean
Boise, Idaho
August 2021 - June 2022
Established valuable connections with customers while multitasking. The company prides itself on community experience through conversations, interactions, and consistent quality day in and day out.
Coached and trained 5 new hires on how to be good baristas and increase employee development.
Demonstrated manager and leadership responsibilities when no manager was on shift and led a team through high-volume hours with an average of 100 transactions per hour.
Sales Associate
Nike Factory Store
Lake Elsinore, California
November 2020 - May 2021
Held various positions and performed different tasks such as cashier, sales associate, and reorganized, as well as interacting with customers and getting an average of 20 member sign-ups for Nike.com a month.
Earned a permanent position after re-interviewing from an original “seasonal athlete” position.
Achieved MVP status in February 2021 for drive and commitment toward the company.
Front of House
Chick-fil-A
Lake Elsinore, California
November 2019 - August 2020
Provided excellent customer service to each customer to ensure satisfaction. Had meaningful conversations with people in the dining room while maintaining cleanliness.
Supported and motivated the team considering we were in a new location and consistently busy. Initiated our weekly team-bonding volleyball games to help us work more cohesively.
Consistently a team player by coming in early, staying late, or coming in on days off.